Sendo.vn

What is Sendo.vn?

Sendo.vn is a Vietnamese e-commerce marketplace for sellers to list and sell products. It operates a separate section called SenMall, which is a high-quality shopping center for genuine products from reputable brands. Sellers on SenMall must provide licenses and documents for product censorship.

SenMall Seller Requirements

All products on SenMall go through strict censorship and must provide adequate licenses and documents as prescribed by law. This is a key constraint for sellers, as it adds a compliance step before listing. The platform is focused on genuine goods with clear origin.

Payment and Returns for Sellers

SenMall offers secure payment methods including COD, ATM cards, credit cards, and SenPay wallets. For buyers, there is a change or return policy within 07 days of receipt if not satisfied or if there is a manufacturer error. Sellers should factor this into their operations.

Pricing and Fees

Specific pricing or fee structures for sellers on Sendo.vn are not clearly documented in the available sources. Sellers need to contact Sendo directly for details on commissions, listing fees, or other costs.

Getting Started for TikTok Shop Operators

TikTok Shop operators can use Sendo.vn as an alternative marketplace for sourcing products or listing inventory, especially for the Vietnamese market. However, there is no documented integration with TikTok Shop, so manual processes would be required for cross-platform sales. The platform's focus on genuine products may help with compliance, but operational workflows like creator outreach or ad testing are not supported natively.

Limitations and Unknowns

Key details are missing: no information on seller onboarding complexity, fulfillment logistics, affiliate programs, or API capabilities. The Trustpilot rating is 3.7/5 (Average), indicating mixed user experiences. Sellers should verify current policies directly with Sendo.