Tiki Seller
Tiki Seller is the official platform for registering and managing a store on Tiki, Vietnam's major e-commerce marketplace. It provides tools for listing, order processing, and access to seller education programs.
Introduction
What is Tiki Seller?
Tiki Seller is the official platform for Vietnamese merchants to register and manage their stores on Tiki, one of the country's largest e-commerce marketplaces. It provides a centralized dashboard for product listing, order management, and access to seller support resources.
How It Works
To start selling, you register through the Seller Center. Tiki offers a structured onboarding process, including a handbook for new sellers. The platform provides tools for managing inventory, processing orders, and accessing promotional programs.
Key Programs for Sellers
Tiki runs several programs to help sellers increase visibility and sales. The 'Freeship Xtra' program offers shipping subsidies, while the 'TOP DEAL' program highlights select products. Sellers can also join promotional campaigns to boost traffic.
Seller Education and Support
Through 'Học viện Tiki' (Tiki Academy), sellers can access courses for basic, advanced, and professional levels. The platform also provides support channels, including a hotline and knowledge base for common issues.
Pricing and Regulations
Tiki enforces price regulations. Sellers cannot set prices higher than the listed price on the actual product or unusually high prices not aligned with market rates. Violations can lead to product blocking or account locks. Specific seller fees or commission rates are not clearly documented.
Limitations for TikTok Shop Operators
This platform is for selling on Tiki, not TikTok Shop. For TikTok Shop operators, Tiki Seller is not a direct tool but could be considered for market expansion into Vietnam. Key unknowns include specific fulfillment options, affiliate programs, and payment processing details for sellers.